Fencing Centre Garden Buildings Log Cabin delivery (Fitted) Delivery Policy
Depending on the size of your Log Cabin it will either be delivered the day before or on the day of your fitting with the fitting team. If for any reason it has to be sooner you will be notified in good time.
Delivery charges:-
Our delivery charges are based on mileage from your local site. Please use the delivery charge calculator at the bottom of our home page to find out how much it will be to your area.
Delivery Slots & Times:-
After you have placed your order, if not already arranged in store or over the phone you will be contacted to arrange a mutually convenient delivery day. Due to a large amount of variables we cannot specify a time for delivery at point of order however if you call your local branch (Click here for branch contact details) after 8.30am on the day of delivery, we will be able to provide an approximate time. Be aware that delivery times will vary according to what materials have been ordered.
Log Cabins are normally delivered within 6-8 weeks. Cabin delivery is free within our regional delivery area. The regional delivery area is 10 miles from any branch or postcodes BH236BG - BA202GZ - EX100HP - OX42RD - BH236AE - SO402NB - BH216RD if outside of this area then a charge will apply. We will contact you before any monies are taken to discuss this charge.
In peak season we do our best to stick within the above estimates but some delays may occur. You will be notified in good time if this applies to your order.
Directions Post Codes and Contact Numbers:-
All delivery orders require a full address and post code. With Named houses we require detailed directions to the property. We require two contact phone numbers (where possible) on all delivery orders. If we can’t find you or call you we may have to re schedule your delivery at our next appropriate slot (Never the same day).
Vehicle Access:-
We use a combination of 3.5ton 12ton and 26ton lorries to deliver our goods depending on what has been purchased. Our deliveries are arranged under the understanding that we will be able to gain vehicular access to the delivery address. Please advise us of any vehicle restrictions (tight roads, phone cables over the driveway, high hedgerows / trees that will cause our crane lorry problems, etc…). Failure to inform us of any access issues that lead to a failed delivery will incur a second delivery charge.
Vehicle Unloading (Day before):-
All deliveries on the day before the fitting are front of house kerbside only. Deliveries will be made to a suitable and secure unloading area that should be made available within six metres of the vehicles parked position. If there is no suitable offloading area the customer will be responsible for transporting the products to a safe storage area until the fitters arrive.
Vehicle Unloading (Same day delivery and fitting):-
The cabin will arrive either just before or at the same time as the fitting team who will unpack the cabin to its final location and build it from there.
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